Featuring Beth Stefaniuk, CEBS, CHN, Vice-President, Administration, Jones DesLauriers Blevins Insurance Group and AdminPlex.In this episode we speak with Beth Stefaniuk and explore some of the important preparation as well as ongoing challenges of group benefits plan administration during COVID-19. We will discuss the role of Third Party Administrators, client lay-offs and coverage extensions, and the demand for new services and support. Plus, we examine the challenges of enrollments, beneficiary designation and claims submission. Finally, Beth will comment on the potential for plan sponsor liability when administration goes wrong and the need for permanent change in at least some aspects of benefits administration.Recorded July 14, 2020.Find out more information on upcoming podcasts and webinars at https://connexhc.com.